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Remembering WWII
EVALUATING NEEDS
Exploring what help clients are looking for - and find
Evaluation Questions
- ask about needs clients have when they come to a program, whether the program can meet them, and why (not)
Metrics
- the nature and complexity of the needs, timeliness, helpfulness and (potential) gaps
Methods/Sources
- program data/documents and surveys
cce_needs_january_2018.pdf
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